Here is a list of books I think are helpful when running a business. I hope you find them helpful or at least a jump-off point!
Project Management for the Unofficial Project Manager by Kogon, Blakemore, Wood
3000 Power Words and Phrases for effective Performance Reviews by Lamb
Powerful Phrases for Effective Customer Service by Evenson
Getting to Yes: Negotiating Agreement Without Giving In by Fisher, Ury, Patton
The 5 Languages of Appreciation in the Workplace by Chapman and White
Words that Work by Luntz
Start with Why by Sinek
Negotiating the Nonnegotiable by Shapiro
Crucial Conversations by Patterson, Grenny, McMillan, Switzler
Profit First: Transform Your Businesses from a Cash Eating Monster to a Money-Making Machine by Michalowicz
Managing to Change the World: The Nonprofit Manager’s Guide to Getting Results by Green and Hauser
